Returns and Exchanges

We handle returns on a case-by-case basis with the ultimate goal of making our customers happy. We stand behind our goods, services and vintage items, and want customers to be satisfied with them. We'll always do our best to take care of customers fairly and reasonably. 

We kindly request that you contact us within 14 days of purchasing your order to start a return or exchange process. Shipping fees are nonrefundable and return shipping fees will apply. Please note: All jewelry, vintage, seasonal, live goods and special orders are FINAL SALE and not eligible for return. 

To submit a return request, please email us at info@elizabethstuart.com and reference your order number.